RADinsight SD empowers Communications Service Providers (CSPs) with insightful smart diagnostic tools to troubleshoot L2 connectivity issues affecting user quality of experience (QoE). It improves first call resolution which allows CSPs to isolate the issue and provide the customer with insightful diagnostics. It goes beyond traditional performance monitoring with intuitive end-to-end network visibility across the customer LAN, CSP network (WAN) and internet/cloud.