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Warranty

 

RAD’s Products Come with a Five-Year Hardware Warranty


 

 

We’re confident that our equipment will perform reliably in your network. How confident? We’re offering an unprecedented five-year hardware warranty on all RAD products*!

Simply put, if your equipment should experience any hardware-related failure within five years of the original date of shipment, it will be repaired free of charge.

This is in addition to the standard one-year of RadCare basic service coverage that includes:

  • Technical phone support during normal business hours
  • Software updates
     

But this isn’t the only way we’re taking a value a step further…

 

Don't Forget the RADCare!

While RAD’s generous five-year warranty protects against hardware defects, it does not replace the need for vital technical support services such as 24/7/365 phone support, next business day shipping of replacement parts, on-site support, and more. Upgrade the standard warranty/basic support package to ensure maximum uptime for your critical networks.

Limited time RADCare Support Promo:

Get five years of RADcare support for the price of just two years!

Read more about this RADcare promo >>

* Five-year warranty applies only for products sold by RAD Data Communications, Inc. (RADUSA) for deployment in the United States and Canada. Exclusions: For Airmux products, the warranty is two (2) years hardware / RADcare Basic Service. For optical SFPs/XFPs, cables, certain IPmux-24 configurations, and NON-RAD manufactured or labeled products, the hardware warranty duration is one (1) year from the date of shipment.”

Read RAD’s Full Product Warranty Policy.